FAQs – Bayson R Motorsports

FAQs

Help and Support. You can find the answer for most of your questions here

Ordering & Payments

What Payments methods do you accept?

We accept Visa, MasterCard, American Express, Discover, Paypal Wallet, Shop Pay, Apple Pay and Google Pay on our online store.

Can I cancel my order after I placed an order?

If you would like to cancel an order, please contact us ASAP before the order is processed and shipped out. Once an order is shipped, we are unable to alter or cancel the shipment. [**Contact US**](/content/pages/about-us "About Us"/index.html)

What if I want to speak to someone?

We want to speak to you too! The best and fastest way to contact us is by using our [**Contact Us Form**](/content/pages/about-us "About Us"/index.html) with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Can I do local pickup at your store?

If you are in our area and wish to do In-Store pickup. Please use the [**In-Store Pickup**](/content/pages/in-store-pickup "In-Store Pickup"/index.html) contact form to contact us.

Shipping Information

Shipping to Alaska, Hawaii, Guam and Puerto Rico

We currently only accept one orders and ship within the 48 continental of the United States ( [**Shipping Policy**](/content/pages/shipping-policy "Shipping Policy"/index.html)). For AK, HI, GU, PR customers Please go to our [**Alaska, Hawaii , Guam and Puerto Rico Orders**](/content/pages/attention-international-customers "Alaska, Hawaii and Puerto Rico Orders"/index.html) for detail.

Do you ship to P. O. Box and AFO/APO/FPO.

We do not ship to P. O. Box and AFO/APO/FPO.

Do you ship international?

We do not accept and ship international order at this time.

How long will it take to receive my order?

We makes every effort to ship all orders within 1-2 business days of purchase. Standard shipping normally takes 3-5 days, actual shipping times depend on the products and destination. Please go to our [**Shipping Policy**](/content/pages/shipping-policy "Shipping Policy"/index.html) section for detail.

Returns and Refunds

How do I return a product?

Only factory defective Items can be returned or for exchange within 48 hours after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging. Please go to our [**RMA/Exchange**](/content/pages/return-exchange-policy "Return/Exchange Policy"/index.html) section for more detail.

How long will it take to receive my refund?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days

Product Questions

Polyurethane or Urethane Products Out of shape?

If the product is made of Polyurethane or Urethane and is intended to be more flexible than fiberglass. If the item is Out of Shape. it will return to its original shape by following these steps:

Alternative Method- Heat Gun

Leave the item in its original plastic bag sealed, on a sunny day ideally 70+ degrees temperatures on a flat surface for at least 30 Min. to 1 Hr. depending on the temperature. Add additional weight to areas that are needed, until the desired results are achieved.

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